Internal communication is important for building a culture of transparency between management and employees, and it can engage employees in the organization’s priorities. When a company communicates well with its employees – and people communicate effectively with leadership and one another – it has a significant impact as follows:
- People are aware of the organization’s mission and how they can contribute to it.
- They arrive at work eager to produce their best work and assist others in achieving their goals.
- They stay with the company longer and desire to grow and advance.
- They go above and above for their customers, enhancing the customer experience.
